New “Robocalls” Rule Threaten Entire Market Research and Polling Industry
Gathering data can prove time consuming and costly, especially when marketing surveys employ one-on-one survey phone calls. For years researchers have conducted surveys with the help of autodial technology as well as Interactive Voice Response technology, balancing...
read moreHow the UK Pollsters Got It So Wrong: A Reality Check
No one expected a landslide. Political polling for the UK elections held in early May predicted a virtual dead heat right up until the polls opened. And then everything went sideways. The polls were wrong – significantly wrong. The conservative Tories won far more...
read moreSpotting Bad Data
There have been several well-written pieces on the Internet recently that have critically reviewed public polling data. The infographic below from Compound Interest showed up in my personal Facebook newsfeed, and I felt that it also represents a "A Rough Guide to...
read moreShould Employee Engagement Surveys Be Used in Performance Evaluations?
"Senior managers soon may have more to fret about when it's time to discuss their performance with the boss: Are they engaging employees and creating inclusive work environments? Agencies will evaluate Senior Executive Service members and other managers on...
read moreImpact of Mobile Phone Usage on Marketing Efforts
Smartphones seem ubiquitous today, with everyone, it seems, using devices that were considering the realm of science fiction just a few years ago. Businesses are trying to figure out what this game-changing technology means, from phone providers battling over market...
read moreSearch Yourself: How Google is Good for Business
September marked the 15th anniversary of Google — doesn't take long to take over the world anymore, does it? In honor of that auspicious anniversary, the Pew Research Center released data on personal searches. Today, a majority of us — 56 percent — Google ourselves,...
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